Open enrollment classroom training requires both pre-registration and prepayment. Prepayment must be received within 5 business days of registration in order to reserve your training seat. Class cancellations/transfers are required at least 10 business days prior to the class date, in order to receive a full refund (100%). Cancellations/Transfers received between 9 and 5 business days prior to a class will forfeit 50% of the training fee. Cancellations/Transfers between 4 and 3 business days prior to a class will forfeit 75% of class fees. Cancellations/Transfers received between 2 business days prior to a class and the day of the class, will forfeit 100% of the training fee. Failure to attend the class without notifying ePrompt will forfeit 100% of the training fee. Substitutions for those enrolled may be made at any time at no charge. Please notify ePrompt of any substitution(s).

In the event of insufficient registrations, ePrompt reserves the right to cancel a class. If there is a cancellation, registrants will be notified 2-3 business days prior to the class start date. The booking of discounted airline flights that are subject to cancellation penalties are not recommended. ePrompt is not liable for any penalties incurred for cancelled travel arrangements.